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Last Updated: 06.15.2026
This Privacy Policy explains how CLT FIXER LLC (“CLT Fixer,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website at https://cltfixer.com, submit a service request, contact us, schedule a booking, or use our appliance repair services.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
We may collect information that you provide directly to us through our website forms, phone calls, emails, text messages, or other communications, including:
We may also collect certain information automatically when you visit or interact with our website, including:
We do not process online payments directly through our website at this time.
We may use the information we collect to:
CLT Fixer provides appliance repair services primarily in North Carolina and nearby service areas.
Our website may be accessible to users from other U.S. states. If you submit a request from an area where we do not provide services, we may use your information to respond to your inquiry, clarify service availability, or decline the request.
When you provide your phone number or email address, we may contact you about your service request, appointment, repair status, estimate, invoice, warranty-related matter, or other service-related communication.
If you select SMS as your preferred contact method or otherwise provide consent, we may send service-related text messages, including booking confirmations, appointment reminders, technician updates, and repair-related follow-ups.
If you consent to receive marketing communications, we may also send promotional messages, offers, or updates by email or SMS. Consent to receive marketing messages is not required to purchase services from us.
You may opt out of marketing emails by using the unsubscribe link in our emails or by contacting us directly.
For SMS messages, you may opt out by replying “STOP” or by contacting us. Message and data rates may apply. Message frequency may vary.
We may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, analyze traffic, measure performance, and improve our marketing.
We may use third-party tools and platforms, including:
These tools may collect information about your device, browser, website activity, interactions with ads, and other online identifiers.
We may use this information to understand how users find and interact with our website, improve our services, measure advertising performance, and show or measure relevant advertising.
You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.
We do not sell your personal information for money.
We may share information with third parties when reasonably necessary to operate our business, provide services, and manage our website, including:
We may share limited online identifiers and website activity data with analytics and advertising providers to measure and improve advertising campaigns. Depending on applicable law, this may be considered targeted advertising or sharing for advertising purposes.
We retain personal information for as long as reasonably necessary to provide services, manage customer relationships, maintain service records, support warranty-related matters, comply with legal, tax, accounting, and business obligations, resolve disputes, enforce agreements, and protect our business.
When information is no longer needed, we may delete, anonymize, or securely retain it as required by applicable law and legitimate business needs.
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no website, internet transmission, email, SMS, or electronic storage system is completely secure. We cannot guarantee absolute security of your information.
Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of personal information we maintain about you.
You may also request that we stop sending marketing communications or limit certain uses of your information.
To submit a privacy request, contact us using the information listed in the “Contact Us” section below. We may need to verify your identity before processing your request.
Some U.S. state privacy laws may provide residents with additional rights regarding their personal information, such as the right to know what information is collected, request deletion or correction, opt out of certain targeted advertising or sale/sharing of personal information, and appeal certain privacy decisions.
If these laws apply to you and to our business, you may contact us to exercise your rights. We will respond as required by applicable law.
Our website and services are intended for adults and are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
Our website may contain links to third-party websites, platforms, maps, social media pages, or other services. We are not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policies of any third-party websites or services you use.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
If you have questions about this Privacy Policy or want to submit a privacy request, please contact us:
CLT FIXER LLC
2839 Summergrove Ct
Matthews, NC 28105
United States
Phone: (704) 706-0460
Email: charlottefixer@gmail.com
Website: https://cltfixer.com
