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Last Updated: 07.17.2026
These Terms and Conditions (“Terms”) govern your access to and use of the website https://cltfixer.com and any service request, booking, communication, or interaction with CLT FIXER LLC (“CLT Fixer,” “we,” “us,” or “our”).
By using our website, submitting a form, calling us, sending us a message, scheduling a booking, or using our services, you agree to these Terms. If you do not agree to these Terms, please do not use our website or submit a service request.
CLT Fixer provides appliance repair services, including inspection, diagnostics, repair, maintenance, and related services for residential appliances.
Our website allows users to request service, provide appliance and contact information, schedule or request a booking, contact us, and learn more about our services.
Submitting a request through the website does not guarantee that we will accept the request, provide service, or confirm the requested appointment time. A service appointment is confirmed only after we contact you and confirm availability.
CLT Fixer provides appliance repair services primarily in North Carolina and nearby service areas.
Our website may be accessible from other locations. If you submit a request from an area where we do not provide services, we may contact you to clarify service availability or decline the request.
When submitting a service request, you agree to provide accurate, current, and complete information, including your name, contact details, service address, appliance type, and description of the issue.
You are responsible for making sure that:
We may refuse, cancel, or reschedule a service appointment if the information provided is inaccurate, the location is outside our service area, the work environment is unsafe, the appliance is not accessible, or the requested service is outside the scope of our work.
Any prices, discounts, promotions, service descriptions, or availability information shown on the website are provided for general informational purposes and may be subject to change.
Final pricing may depend on multiple factors, including the appliance type, appliance brand and model, nature of the issue, diagnostic results, labor required, parts availability, service location, and other conditions discovered during the appointment.
Any estimate provided before inspection is not a final price unless expressly confirmed by CLT Fixer in writing.
Parts, labor, service fees, diagnostic fees, and other charges may apply depending on the service requested and the work performed.
From time to time, we may offer discounts, promotional offers, or special pricing. Promotions may be limited by time, location, service type, customer eligibility, or other conditions.
Promotions cannot be combined unless expressly stated. We reserve the right to modify, suspend, or discontinue any promotion at any time.
If you need to cancel or reschedule an appointment, please contact us as soon as possible.
We may reschedule or cancel an appointment due to technician availability, weather conditions, traffic, safety concerns, incorrect customer information, parts availability, or other operational reasons.
If CLT Fixer applies any cancellation, missed appointment, or service call fees, such fees will be communicated to you before or at the time of scheduling, where applicable.
Some repairs may require replacement parts. Parts availability, delivery timing, pricing, and compatibility may vary by appliance brand, model, supplier, and market conditions.
We are not responsible for delays caused by unavailable, delayed, discontinued, defective, or incorrectly supplied parts from third-party manufacturers, distributors, or suppliers.
If additional issues are discovered during diagnostics or repair, we may provide an updated estimate or recommendation before continuing the work.
Warranty terms may vary depending on the type of service, parts used, appliance condition, and specific repair performed.
Any warranty, if applicable, will be limited to the specific work performed and/or parts installed by CLT Fixer and must be confirmed in the invoice, receipt, written communication, or other service documentation provided by us.
Warranty coverage may not apply to:
We make reasonable efforts to diagnose and repair appliances based on the information available, the condition of the appliance, and industry-standard repair practices.
However, we do not guarantee that every appliance can be repaired, that a repair will be economically practical, or that a diagnosed issue is the only issue affecting the appliance.
In some cases, replacement of the appliance may be recommended instead of repair.
The information on our website is provided for general informational purposes only.
Website content, service descriptions, appliance information, blog content, pricing references, and other materials do not constitute a technical diagnosis, professional guarantee, or binding service commitment.
We may update, change, or remove website content at any time without notice.
By providing your phone number, email address, or other contact information, you authorize CLT Fixer to contact you regarding your service request, appointment, repair, estimate, invoice, warranty matter, or related customer service communication.
If you select SMS as your preferred contact method or otherwise provide consent, we may send text messages related to your request, booking, appointment, technician updates, or repair. Message and data rates may apply. You may opt out of SMS messages by replying “STOP” or contacting us directly.
Marketing communications may be sent only where permitted by law and, where required, with your consent.
You agree not to:
We reserve the right to restrict or block access to the website or decline service requests if we believe these Terms have been violated.
Our website may use or link to third-party tools, platforms, maps, analytics providers, advertising platforms, form tools, booking systems, social media platforms, or other services.
We are not responsible for third-party websites, services, content, availability, security, or privacy practices. Your use of third-party services may be governed by their own terms and policies.
All website content, including text, graphics, logos, images, design elements, service descriptions, and other materials, is owned by or licensed to CLT Fixer unless otherwise stated.
You may not copy, reproduce, modify, distribute, display, sell, or use our website content for commercial purposes without our prior written permission.
The website is provided on an “as is” and “as available” basis.
We do not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or harmful components. We do not guarantee that all website information will always be complete, accurate, current, or available.
To the fullest extent permitted by law, CLT Fixer disclaims all warranties, express or implied, related to the website and its use.
To the fullest extent permitted by law, CLT Fixer and its owners, employees, contractors, technicians, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to your use of the website, service requests, delays, scheduling issues, third-party services, or these Terms.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
You agree to defend, indemnify, and hold harmless CLT Fixer and its owners, employees, contractors, technicians, service providers, and affiliates from and against any claims, damages, liabilities, losses, costs, or expenses arising from your misuse of the website, violation of these Terms, violation of applicable law, or submission of false or misleading information.
Your use of our website and submission of information are also governed by our Privacy Policy, which explains how we collect, use, share, and protect personal information.
Please review our Privacy Policy at:
Privacy Policy
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last Updated” date.
Your continued use of the website after changes are posted means you accept the updated Terms.
These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.
Any dispute arising from or related to these Terms, the website, or our services will be handled in accordance with applicable laws and procedures in North Carolina.
If you have questions about these Terms, please contact us:
CLT FIXER LLC
2839 Summergrove Ct
Matthews, NC 28105
United States
Phone: (704) 706-0460
Email: charlottefixer@gmail.com
Website: https://cltfixer.com
